24th March 2020:
Mail Order Service: Our mail order business will continue to run as normal and we are not experiencing any delays or stock shortages at this time. Although things are changing rapidly, we have put procedures and plans in place to protect our staff whilst maintaining our mail order service levels.
We're carefully monitoring the situation and talking to both our suppliers and couriers. We're pleased to report that there are currently no supply issues or delivery problems.We will also be keeping customers updated if anything does change.
Durham Store Counter Service: We've decided that the time is right to close our store in Durham to counter customers for the foreseeable future. This is to protect our staff and also counter customers from the potential spread of the virus.
I'm sure that you'll appreciate that this is a difficult trading time for businesses so please support us during this period by continuing to place online orders as normal.
If you wish to speak to us about any of the above please call us on 0191 3847803 during opening hours.
Two of our suppliers have closed their warehouses so this means restricted stock of the following brands: Carplan and Technolube.
Bumper protectors are still shipping as normal with the exception of the stainless steel ones as these are manufactured in Poland so lead times have increased slightly - just for the stainless steel type.