Delivery Information

 
FREE UK DELIVERY ON ORDERS OVER £50 (When ordered via the website):


We offer free delivery on orders over £50 but there are some restrictions due to courier surcharges to certain more remote postcode locations.
Our FREE DELIVERY offer is valid to all UK postcodes when the shipping weight is below 15kg AND the parcel is less than 1.2 metres in length.

Once the weight or length exceeds these limits we have to employ a courier to delivery your goods and the free delivery offer covers all UK postcodes with the exception some Highlands & Island locations, Northern Ireland and other offshore locations.

Any item that exceeds Parcelforce length or combined length/girth restrictions* is marked as a LARGE ITEM on our website and these items are also excluded from our free delivery offer to all UK locations due to their size. In all cases you'll be shown the delivery costs or FREE SHIPPING option when you reach the checkout stage. Please note that to qualify for free delivery you would have to order via the website.     (* Longer than 1.5 metres OR 3 metres combined length and girth measurement)

 
GENERAL DELIVERY INFORMATION:

For domestic (UK) deliveries we generally use Royal Mail for smaller items and Parcelforce / DHL for larger items. For International deliveries we use Royal Mail 'Air Mail' for smaller packages and Parcel Force International for larger items.
Large Items - Items marked 'LARGE ITEM' are excluded from our free shipping offer. Due to the size of these items Parcelforce impose an additional shipping premium which is not covered by our free shipping option.

All items are fully insured by us in transit so you don't need to worry about your parcel. All we ask is that if there is a problem with delivery, please contact us in timely manor so that we can deal with any issues.

IMPORTANTAerosol products: We now have to send any aerosol product via courier service as Royal Mail will no longer transport aerosol products. Please also note that we cannot send any aerosol products outside the UK. 

IMPORTANT – Liquids: We are not able to ship any liquids outside the UK due to shipping restrictions.



INTERNATIONAL DELIVERIES:

We currently only ship goods within Europe. We are not able to send goods to North/South America, Asia, Africa, Australia. Apologies for this but we don't have an economical means of sending items to these destinations.

 

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